Beltone University

Upcoming Live Classes


2017 National Meeting
May 4-6, 2017

Join us May 4th-6th in Dallas, TX for 2017 National Meeting! Click here for details or Click here to Register


Hyatt Regency Dallas

300 Reunion Boulevard
Dallas, Texas 75207

Boot Camp
June 5-9, 2017

Corporate Headquarters

2601 Patriot Ave.
Glenview, IL 60026

The rest of the 2017 Training Calendar will be available soon!

Using Wireless Technology and Apps to Improve Patient Engagement
Catherine Hessig, Au.D.

Using Beltone Wireless Accessories and Apps has been shown to significantly improve overall patient satisfaction with hearing aid fittings. Higher satisfaction leads to lower returns, higher referrals and improved customer loyalty to the Beltone brand. This course will review how to incorporate a discussion and demo of wireless accessories and apps into your patient presentation. It will also give tips on how to use the HearPlus App to better engage your patient in the fitting and rehabilitation process. Best practice tips from successful HCPs and experts in the field will be offered throughout the course.

Click here to view "Incorporating Beltone Wireless Technology into Hearing Aid Fittings"

Ethics in Hearing Health Care
Suzanne Lindsey-Henderson, M.A.

"Ethics in Hearing Care" defines and describes various aspects of ethics in the hearing healthcare field. Attendees will learn about the differences between ethics, morality, and legality as it relates to hearing health plus look at a framework for solving dilemmas in their practice. In addition, examples of ethical dilemmas will be explored and a thorough examination of the IHS Code of Ethics presented.

The class lasts 60 minutes and 1 CEU credit is available for the course, which is AAA, ASHA and IHS approved. CEU credit is provided through Audiology Online’s CEU program.

Click here to view "Ethics in Hearing Health Care."

I Hear You Are Having Trouble: Troubleshooting Hearing Instruments with Beltone
(Tobi Ferrence, M.S.)

"I Hear You Are Having Trouble" highlight the different troubleshooting complaints and questions that arise when working with Beltone hearing instruments and Solus Pro software. It will provide tips for programming the latest Beltone hearing instruments as well as a few interesting case studies.

The class lasts 60 minutes and 1 CEU credit is available for the course, which is AAA, ASHA and IHS approved. CEU credit is provided through Audiology Online’s CEU program. For more information on this program click here.

Click here to view "I Hear You Are Having Trouble"

The Beltone Legend Competitive Advantage
(Catherine Hessig, Au.D. and Tammy Stender, Au.D.)

"The Beltone Legend Competitive Advantage" will highlight advanced features available in the Beltone Legend hearing aids and Direct Line Wireless accessories. Details of the features will be discussed along with competitive advantages of these features as compared to other current hearing aid and wireless technologies.

The class lasts 60 minutes and 1 CEU credit is available for the course, which is AAA, ASHA and IHS approved. CEU credit is provided through Audiology Online’s CEU program. For more information on this program click here.

Click here to view "The Beltone Legend Competitive Advantage"

Incorporating Beltone Wireless Technology into Hearing Aid Fittings
(Steve Hallenbeck, Au.D.)

"Incorporating Beltone Wireless Technology into Hearing Aid Fittings" will discuss the importance of incorporating wireless technology including wireless accessories and apps into today's hearing aid fittings. Current Beltone wireless technologies and apps will be reviewed along with the patient benefits associated with these technologies.

The class lasts 60 minutes and 1 CEU credit is available for the course, which is AAA, ASHA and IHS approved. CEU credit is provided through Audiology Online’s CEU program. For more information on this program click here.

Click here to view "Incorporating Beltone Wireless Technology into Hearing Aid Fittings"

Beltone University

Beltone Apps

Using Smartphone applications in correlation with Beltone Hearing Instruments has been shown to increase customer satisfaction by almost 10%. This March, Beltone University is focusing on helping you create a better patient experience through the use of our apps. The first course gives an overview of how to enhance the patient experience using the Beltone HearPlus App and reviews how and when to add a discussion and demo of the HearPlus App into the hearing aid presentation and fitting process.

The courses currently available are:

Z-Power Rechargeable Battery

Battery life has always been an issue for hearing aid users. This course shows how to install and troubleshoot the Z-Power Rechargeable Battery system for a rechargeable battery solution for your patients.

Lead Generation Curriculum Available!

One of the best methods of growing your business is to by delivering excellent customer service in a professional, helpful, and high quality way. These seven courses will help your improve your relationship with your cutomers, help you communicate properly, handle objections they may have, and proper scheduling techniques that can are used to maximize office efficiencies. This curriculum has replaced the Beltone Phone Protocol curriculum.

The following courses are in the Lead Generation Curriculum:

  1. Defining and Living Customer Service
  2. Core of Communication
  3. Lead Call Objectives
  4. Lead Generation Script
  5. Handling Lead Call Objections
  6. Confirming the Appointment
  7. True Block Scheduling

Beltone University

Beltone myPAL Pro Courses Available!

Hear clearly at a distance as the myPAL Pro streams almost any sound you like directly into your Beltone hearing instruments. The myPAL Pro provides you with a clever table mic functionality which automatically enables it to pick up the voices of multiple speakers around the unit when you place it horizontally. Perfect for dinners with friends and family or a business meeting.

Beltone myPAL Pro and myPAL Micro
(Catherine Hessig)

This course discusses the new additions to the Beltone Direct Line Wireless Accessory Line, the myPAL Pro and myPAL Micro devices. Trainer Catherine Hessig, Au.D. reviews the features, set-up and use of the myPAL devices and benefits it offers your patients.