Beltone University

REMINDER:
Complete 2017 CEU Classes

As we prepare our training calendar for 2018, we remind you to finalize all 2017 CEU programs. If you attended the 2017 National Meeting in Dallas or one of our 2017 ProFit programs and still need to get your certificate from Beltone University, please complete the course by taking the quiz and filling out the survey. Please ensure that this is done by the end of the day Dec. 15, 2017. Instructions for obtaining your certificate are below.

To complete the course:

  1. Log in to Beltone University (https://beltone.traincaster.com/app/Login.pm)
  2. There are two tabs under the heading, “My Courses.” “Assigned” and “In Progress.” Select “In Progress.”
  3. Select the course you need to complete, either “Beltone 2017 National Meeting: B the Future” or “Beltone ProFit 2017: Taking Patient Service to the Max”
  4. Take quiz
  5. Fill out Survey
  6. Get certificate

To obtain your already completed CEU hours:

  1. Log in to Beltone University (https://beltone.traincaster.com/app/Login.pm)
  2. In the second level menu, click “Course History
  3. Find the live training course name
  4. Click the certificate icon next to the course
  5. Print your certificate

 

Boot Camp 2018
January 22-26, 2017

Beltone Headquarters

2601 Patriot Blvd.
Glenview, IL 60026

Beltone Boost Max
Learn about the powerful new addition to the Beltone Product Portfolio!

Patients with severe-profound hearing loss demand a product with power, flexibility and the latest feature and technology options. Learn how you can give your patients what they want with the new Beltone Boost Max hearing aid options. This course will review the Beltone Boost Max product and feature options and will describe the patient benefits provided. This course is offered for continuing education in partnership with AudiologyOnline.

Click here to view the recording of "Beltone Boost Max"

Beltone Trust Audiology Online Courses

Now that you have heard about the upcoming release of the exciting new Beltone Trust product in May, it is time to get yourself prepared to start fitting this amazing new technology. During the month of May, Beltone University in cooperation with Audiology Online will be offering 4 different courses on the topics of the new Beltone Trust product, new HearMax mobile app, new Solus Max fitting software and our latest groundbreaking technology, Beltone Remote Care. We invite you to register for these courses now. Each class will be offered 4 different times to try to best accommodate busy schedules.

Event #1: Trust in Better Hearing: An Introduction to Beltone Trust Technology
Catherine Hessig, Au.D.

This course will discuss the new Beltone Trust product portfolio. The product hardware and feature options will be reviewed along with patient benefits.

Click here to view the recording of "Trust in Better Hearing: An Introduction to Beltone Trust Technology"

Event #2: Introducing Beltone Hear Max: Trust in Unrivaled Connectivity
Tobi Ferrence, M.S.

The new Beltone HearMax app is the most advanced of its kind for hearing aid wearers. It makes controlling Beltone Trust hearing aids from a mobile device easy and discreet. This very intuitive app gives the end user greater flexibility for hearing in life's most challenging situations.

Click here to view the recording of "Introducing Beltone Hear Max: Trust in Unrivaled Connectivity"

Event #3: Beltone Solus Max: Taking Patient Service to the Max
Laura Schachtel, Au.D.

This course will provide an overview of the newly designed Beltone fitting software, Solus Max. Solus Max has been redesigned to provide a smarter and faster fitting for you and your patients.

Click here to view the recording of "Beltone Solus Max: Taking Patient Service to the Max"

Event #4: Introducing Beltone Remote Care: Taking Patient Care to the Next Level
Catherine Hessig, Au.D.

This course will introduce Beltone Remote Care which allows HCPs to offer fitting assistance to their patients remotely by utilizing GN Online Services, Solus Max software and the new HearMax App. The course will have an overview of the concept and set-up and will provide examples of how Beltone Remote Care can be used in practice.

Click here to register for "Introducing Beltone Remote Care: Taking Patient Care to the Next Level"

Using Wireless Technology and Apps to Improve Patient Engagement
Catherine Hessig, Au.D.

This course will provide an overview of the newly designed Beltone fitting software, Solus Max. Solus Max has been redesigned to provide a smarter and faster fitting for you and your clients.

Click here to view "Introducing Beltone Hear Max: Trust in Unrivaled Connectivity"

Incorporating Beltone Wireless Technology into Hearing Aid Fittings
(Steve Hallenbeck, Au.D.)

"Incorporating Beltone Wireless Technology into Hearing Aid Fittings" will discuss the importance of incorporating wireless technology including wireless accessories and apps into today's hearing aid fittings. Current Beltone wireless technologies and apps will be reviewed along with the patient benefits associated with these technologies.

The class lasts 60 minutes and 1 CEU credit is available for the course, which is AAA, ASHA and IHS approved. CEU credit is provided through Audiology Online’s CEU program. For more information on this program click here.

Click here to view "Incorporating Beltone Wireless Technology into Hearing Aid Fittings"

Beltone University

Beltone Boost Max is here!

The power to be free is now here! Beltone Boost Max delivers the most completed hearing care experience for your patients. Offering the groundbreaking Beltone Remote Care capabilities, your patients will have control over their hearing needs. In addition to exceptional sound, discreet and customized design and personal control, Boost Max offers the newest and most advanced hearing aid with powerful amplifications, excellent sound quality and seamless connectivity. Beltone Boost Max has a range of best-in-class sound processing features that enhance speech clarity, making it easier for patients to stay connected to the people that matter most. Beltone University is here to help you learn about all aspects of the Boost Max launch.

Beltone Boost Max Courses

  • (new) Beltone Boost Max
  • (new) Solus Max 1.1
  • (new) Beltone Boost Max: Case Study 1
  • (new) Beltone Boost Max: Case Study 2
  • (updated) additional Solus Max courses
  • (updated) additional Hear Max courses

Trust Launch

A new way of providing premier hearing care for both you and your client is here! The Beltone Trust is revolutionizing the way that we interact with our clients and delivering the best hearing care in the world. In addition to exceptional sound, discreet and customized design and personal control, Beltone Trust offers the groundbreaking new Remote Care feature that allows your clients extra support and fine tuning, in-between scheduled appointments, no matter where they are. Beltone University is here to help you learn about all aspects of the Trust launch.

Beltone Trust Courses

  • Introducing Beltone Trust
  • Beltone Trust Hardware
  • Positioning Beltone Trust
  • CrossLink Directionality 2
  • Updated feature and Personal Sound ID courses
  • Updated SureFit receiver courses
  • Updated Positioning Courses

Beltone Solus Max Courses

  • Beltone Solus Max 1.0
  • Beltone Solus Max: Remote Care
  • Beltone Solus Max: Taking Patient Care to the Max
  • Solus Max Advanced Features
  • Solus Max Counseling from the Patient Page
  • Solus Max Fitting Page
  • Solus Max Fitting Page Menu Button
  • Solus Max Gain Adjustment
  • Solus Max Instrument Page
  • Solus Max Menu Toolbar
  • Solus Max Patient Page
  • Solus Max Smart Gain and Device Control
  • Solus Max Summary Page
  • Solus Max Tinnitus Breaker Pro

Beltone Hear Max,

  • Beltone HearMax App
  • Beltone Hear Max: Advanced Programming
  • Updated MFi and Connectivity courses

Beltone Apps

Using Smartphone applications in correlation with Beltone Hearing Instruments has been shown to increase customer satisfaction by almost 10%. This March, Beltone University is focusing on helping you create a better patient experience through the use of our apps. The first course gives an overview of how to enhance the patient experience using the Beltone HearPlus App and reviews how and when to add a discussion and demo of the HearPlus App into the hearing aid presentation and fitting process.

The courses currently available are:

Z-Power Rechargeable Battery

Battery life has always been an issue for hearing aid users. This course shows how to install and troubleshoot the Z-Power Rechargeable Battery system for a rechargeable battery solution for your patients.

Lead Generation Curriculum Available!

One of the best methods of growing your business is to by delivering excellent customer service in a professional, helpful, and high quality way. These seven courses will help your improve your relationship with your cutomers, help you communicate properly, handle objections they may have, and proper scheduling techniques that can are used to maximize office efficiencies. This curriculum has replaced the Beltone Phone Protocol curriculum.

The following courses are in the Lead Generation Curriculum:

  1. Defining and Living Customer Service
  2. Core of Communication
  3. Lead Call Objectives
  4. Lead Generation Script
  5. Handling Lead Call Objections
  6. Confirming the Appointment
  7. True Block Scheduling